When your documentation looks good, so do you

Whether you need a single technical editor or an entire technical documentation team, give Teragon a call. And let your subject matter experts get back to business.

Whether you prefer Word, Interleaf/Quicksilver, PowerPoint, or FrameMaker, we’ll use it efficiently to meet your schedule and budget. And we’ll draw on our expertise in engineering development tools and configuration management to make sure your documentation keeps pace with your design. We’ll earn your engineers’ respect…and gratitude.

Teragon provides a full complement of documentation services, including:

Technical Writing - that your technical staff will trust…and your customers will want to read.

Document Conversion - that preserves form and content while converting between applications and platforms.

Document Management - that ensures that your documentation will be consistent and accurate across product versions.

Technical Writing and Editing

Want to give your customers a manual they’ll actually use? You can — with help from Teragon. Our Wordsmiths, Interleaf aces, and Framers have mastered their tools. They’ll focus on making your manual more accurate, usable, and complete — not troubleshooting a table of contents or page numbers. Because our tech writers can actually write, your manuals will read like polished, professional manuals.

We specialize in

• user and reference manuals
• maintenance/service/diagnostic/troubleshooting manuals
• system manuals
• test plans and technical procedures

Working with your technical team, we’ll

• scope out a comprehensive outline and realistic budget
• create a document template with styles and numbered lists that even your Word novices can maintain
• apply your existing style guide or tailor one for you
• write clear, engaging descriptions and procedures, using tables or graphics in place of text where practical.
• keep your document in synch with other documents and with the never-ending changes in your system.

Is your draft already in place? A Teragon technical editor can ensure that it “holds together.” Paragraphs, figures, and tables will be consistent and clear. We specialize in system engineering and understand what we’re editing … so you won’t have to edit the editor. If we’re unsure about a fact, figure, or passage, we’ll work with your engineers until it’s right.

Your manuals won’t merely meet some “deliverables” requirement; they’ll save you money. Because when your customers actually read and understand your procedures, they won’t tie up your support lines.

Document Conversion

It’s a fact: Few technical manuals are developed from scratch. They’re pieced together from legacy files, marketing materials, engineering spec sheets, and other sources, in a hodgepodge of file formats and applications. Drafts are changed…and changed again.

Don’t make your subject matter experts futz with formats. Rely on Teragon’s documentation experts to

convert your database into text and spreadsheets into tables.

import graphics from virtually any application or format.

migrate files from one publishing platform to another.

extract structured tables from .PDF (Acrobat) files.

Document Management

When changes pour in as fast as you can blink, our document management experts bring order to chaos. Together with our experts in configuration management, they routinely control documentation for concurrent engineering projects, large and small. So no matter how fast and furious your changes, your documents will always reflect your latest baseline.

Throw us your largest documentation headache. We routinely manage “book building” and changes for documents as thick as a big-city phone book, rich with graphics, and teaming with tables. These include specifications, maintenance manuals, operator manuals, design and test documents, system manuals, and technical and cost proposals. Your documentation will be accurate, complete, and on-time.

We’ll bring order to your change process…without changing your work flow. So your reviewers can continue to submit their changes by email, Word Comments, hardcopy markup, or “yellow sticky” notes. We’re experts in concurrent engineering, we’ll scrupulously maintain version control and enforce consistency across your document set.

Contact us …