Before you know it, you’ll be handing off your product to your customers. Time to gear up for training. Who will develop it? Who will deliver it?
If you don’t have a training department, you have several options:
Dust
off that presentation from your specifications review and
fly out a personable engineer to read it. Don’t forget to change
the date.
Ask
that typist to convert your tech manual into classroom lessons. They
say she can make PowerPoint do dissolves and animations.
Call
a training company. They can translate your product documentation
into lessons. After all, that’s their business.
Calling that training company is the obvious answer. But do they understand how training is part of your engineering support? If your schedule requires “concurrent engineering”; where hardware, software, technical documentation and training are all being developed at the same time; can they develop the training while the subject of that training is still in flux?
We can. Because at Teragon Consulting, we support engineering at all phases of product development. Training is neither our specialty nor a sideline. It’s critical link in the chain of engineering support services.
Our trainers don’t need training
wheels.
So how do you benefit when an engineering support company develops
your training? For starters, at Teragon, we speak
your engineers’ language.
We won’t waste time and budget learning basic concepts.
Next, we’ll apply 20+ years of engineering support know how to uncover the real “teaching points” buried in your engineering documents and tech manuals.
We deliver, too.
Need classroom instructors? Our training
team will be glad to present the materials that we help you develop.
Training shouldn’t be an afterthought.
And neither
should your choice of a training developer. The wrong choice could sink
your product’s chance for success… so it pays to
have your training developed by a firm that knows systems and technical
documentation.